ヘルプデスク解析のサービス評価への応用
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- Material Type
- 記事
- Title
- Author/Editor
- 吉冨 健一岩沢 和男宮原 俊行 他
- Alternative Title
- Helpdesk Analysis and its Application to Service Evaluation
- Periodical title
- 学術情報処理研究 = Journal for academic computing and networking / 学術情報処理研究編集委員会 編
- No. or year of volume/issue
- (13) 2009
- Issue
- 13
- Pages
- 49～56
- Publication date of volume/issue (W3CDTF)
- 2009