消費者のエンパワーメ...

消費者のエンパワーメントに及ぼすADRの効果--イギリスのテレコミュニケーション・オンブズマンにおけるADR手続

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消費者のエンパワーメントに及ぼすADRの効果--イギリスのテレコミュニケーション・オンブズマンにおけるADR手続

Call No. (NDL)
Z71-N868
Bibliographic ID of National Diet Library
10999547
Material type
記事
Author
宮園 由紀代
Publisher
東京 : 日本消費生活アドバイザー・コンサルタント・相談員協会NACS消費生活研究所
Publication date
2009
Material Format
Paper
Journal name
消費生活研究 : 消費生活をめぐる諸問題 11(1) 2009
Publication Page
p.58~72
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Paper

Material Type
記事
Author/Editor
宮園 由紀代
Author Heading
Alternative Title
The effect of alternative dispute resolution for consumers' empowerment: consideration of "the office of telecommunication ombudsman" in UK
Periodical title
消費生活研究 : 消費生活をめぐる諸問題
No. or year of volume/issue
11(1) 2009
Volume
11
Issue
1
Pages
58~72