敬意の欠如は社員と顧...

敬意の欠如は社員と顧客の喪失につながる 「無礼」が利益を蝕む (Feature Articles 理想の会社)

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敬意の欠如は社員と顧客の喪失につながる 「無礼」が利益を蝕む

(Feature Articles 理想の会社)

Call No. (NDL)
Z4-417
Bibliographic ID of National Diet Library
024989865
Material type
記事
Author
クリスティーン ポラスほか
Publisher
東京 : ダイヤモンド社
Publication date
2013-12
Material Format
Paper
Journal name
Harvard business review = Diamondハーバード・ビジネス・レビュー 38(12)=303:2013.12
Publication Page
p.80-92
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Paper

Material Type
記事
Author/Editor
クリスティーン ポラス
クリスティーン ピアソン
辻 仁子 訳
Alternative Title
The Price of Incivility
Periodical title
Harvard business review = Diamondハーバード・ビジネス・レビュー
No. or year of volume/issue
38(12)=303:2013.12
Volume
38
Issue
12